The Travel Store Data Protection Policy
When you submit information to us, or sign up as a customer on our website to purchase, view or otherwise surf any of the products or services offered by us (the “Products and Services”), you agree and consent to The Travel Store (including its related corporations and business units) (collectively, the "Companies"), as well as their respective representatives and/or agents collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to the Companies' authorised service providers and relevant third parties in the manner set forth in this Personal Data Protection Policy.
This Personal Data Protection Policy supplements but does not supersede nor replace any other consents you may have previously provided to The Travel Store in respect of your Personal Data.
Where we collect your personal information:
Our business is to understand and meet your needs and provide you with the products and services that you require. To do this effectively, we need to collect a range of Personal Data about you. In general, we collect, uses and disclose your Personal Data for the following purposes:
to help us manage the delivery of and enhance our products and services, including by analysing future customer needs;
to communicate with you and respond to your queries, requests and complaints;
to provide ongoing information about our products and services which may be of interest to you;
to handle disputes and conduct and facilitate investigations and proceedings;
to protect and enforce our contractual and legal rights and obligations;
to prevent, detect and investigate crime, including fraud and money-laundering, and to analyze and manage other commercial risks;
to manage the infrastructure and business operations of The Travel Store and to comply with internal policies and procedures;
to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving The Travel Store; and
to comply with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities.
In addition, If you have a membership account with us (for example as a member of our Retail Loyalty program):
to process your application for the account;
to maintain your account with us;
to verify your personal particulars and process payment requests in relation to provision of the services which you may be entitled to or which you may have requested for;
to provide you with the goods and services which you have signed up for;
to communicate with you of changes and development to The Travel Store policies, terms and conditions and other administrative information, including for the purposes of servicing you in relation to products and services offered to you;
to resolve complaints and handle requests and enquiries;
to conduct market research for statistical, profiling and statistical analysis for the improvement of services provided to you; and
to process your Personal Data in relation to any of the purposes stated above.
In-store activities / Contest
Information that we collect automatically
What we will do with your information:
What you share with The Travel Store stays with The Travel Store.
We do not sell your personal information to any unconnected third parties.
If there is an instance where the personal data collected is to be used for a different purpose and / or shared with a third party, we will seek your consent before using or sharing the personal data. It is The Travel Store’s policy to avoid collecting excessive and / or irrelevant personal data. The Travel Store does not collect and / or compile personal data for the purpose of sale to outside parties.
Storing your information and keeping it up to date:
If you provide any personal information to us you give us permission to contact you for marketing purposes, which may include messages via post, telephone, SMS or email.
The information you provide will enable us to: (a) keep track of your purchase records, (b) allocate points according to your purchase records (when applicable), (c) update you periodically about relevant programs through which you may earn member’s points (when applicable), and; (d) update our profiling of customer preferences so that we may be able to serve you better.
We ensure that we only send you messages that we think will be of interest to you - for instance, the dates of our in-store sales, details of special offers or information about new products and services. If you do not want us to use your personal information to market to you, you can decide to opt-out of these types of marketing messages at any time by informing us at or by following the unsubscribe link at the bottom of any email we send to you.
Out of sight, but never out of reach
When you share your personal information with The Travel Store, you will always have access to this information. Where you store a "Profile" on the website, you can amend the selected details stored in your account yourself. Alternatively, you can update, change or remove any personal contact information & residential address at any time by calling, writing or emailing us using one of the options provided below.
Keeping it safe
We are committed to providing appropriate security controls to protect your personal information against foreseeable hazards. Ensuring that your personal information is secure isfirst priority to The Travel Store.
Change of address or personal information? Let us know.
If you would like us to update your personal information, remove your name from our mailing list, or if you have any questions about The Travel Store's privacy policies or your personal information, please don't hesitate to contact us.
Review of policy
You can contact us through our online contact form or email us at informing us accordingly.
By using this site, you consent to the above privacy policies.